Data protection policy
We take your privacy very seriously and will never ask you for personal information unless we truly need it. Also we save your personal information only as long as we need it and will never ever sell it to someone. However, in order to run our business, we need to share some of your information with some carefully picked third party entities like our hosting provider.
We try hard, to save 100% of our (and your) data in Austria or at least in an EU country, so you are fully protected under the EU General Data Protection Regulation (GDPR).
Anonymous website users
For anonymous users, we do not save any personal informations. We use a self hosted Matomo analytics installation where we anonymise your IP address and do not save any cookies. Our servers are saving some access logs but again, we anonymise your IP address as well as your exact referrer.
Registered CMS platform users
Your account data
When creating an account on unitecms.io you will be asked to fill out your account and your "organization" (in most cases your company) name as well as your email address. We need this information to provide our services. Once you cancel your account, all of your account data will be deleted from our production database. Your data will remain in the database backups for some time but also will be deleted eventually.
Technically only we and our hosting provider (IPAX OG) are able to see your data.
unitecms.io allows you to save any kind of content, invite users to manage this content and to create API keys to access this content. This is your content, and we will never use it for any purpose other than providing our CMS services. We also will never share it without a reason with a third party entity other than our hosting provider, any developers working for us or on court order or other governmental request. Note: Be ver careful, who you are inviting to manage your content. Every user, you grant access to your content will be able to see, and (if granted) to update / delete it.
Once you cancel your account, all of your content will be deleted from our production database. Your content will remain in the database backups for some time but also will be deleted eventually.
Support requests & communication
At the moment, our main communication platform with our customers is our github repository. Please fill out an issue there if you have found a bug or want to request a feature. All emails that you send to us are stored on our own server infrastructure, located in Austria and will be deleted after 7 years.